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Frequently asked
The questions people ask most. If yours isn't here, just write to us.
What is The Space After?
A small, slow, 7-day reading and reflection journey for the moment when life splits in two — when something ends, something changes, or you don't recognise yourself anymore. One letter a day, a quiet reading, a small practice.
Is it a subscription?
No. It's a one-time payment for lifetime access. You can return to your 7 days whenever you need.
Do I need to do it in 7 consecutive days?
Not at all. There are no streaks and no pressure. You move at your own pace — one day, one week, one month at a time.
Will my journal entries be private?
Yes. Anything you write inside the app is private to you. We do not read it, sell it, or use it to train anything. See our Privacy Notice for details.
Is this therapy?
No. The Space After is a self-paced reflective product, not therapy or medical advice. If you are in crisis, please contact your local emergency service or a qualified professional.
How do refunds work?
We offer a 14-day full refund window — for any reason. Refunds are handled by Paddle (our payment provider and Merchant of Record) through their official support portal at paddle.net. See the Refund Policy for how to request one.
Who handles my payment?
Your payment is processed by Paddle (our payment provider and Merchant of Record). You'll see Paddle on your bank statement. They handle billing, taxes, invoices, and refunds, and provide support through paddle.net.
I paid but can't access my 7 days. What do I do?
Make sure you create your account using the same email you paid with — access is linked automatically. If something still isn't working, write to hello@deluga.co and we'll sort it out.
Can I change the language?
Yes. Use the language switcher in the top navigation. The journey content is available in English, Czech, Spanish, Italian, French, and Chinese. Legal pages are in English.
How do I delete my account?
Sign in and go to Account → Danger zone → Delete account. Your account will be scheduled for deletion in 14 days, and you can cancel any time before then by signing back in. After 14 days, your account and associated data are permanently removed. If you have any trouble, email hello@deluga.co.
Still need help? Write to hello@deluga.co.